SMKSoft Inc

Desktop Support Specialist

SMKSoft Inc Washington DC-Baltimore Area
SMKSoft Inc

Desktop Support Specialist

SMKSoft Inc Washington DC-Baltimore Area
5 days ago
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Sandhya Reddy

Sandhya Reddy

Manager/Senior Recruiter

Job Overview :


• Interpersonal skills – advanced

• Quality customer service skills

• Professional presence and maturity

• Patience

• Ability to work with other team members (Team first attitude)

• Adaptability to a fast-paced environment


Technical Knowledge/Skills:

• Troubleshooting Skills -

• Oral/Written Communication Skills

• Ticketing System experience (ServiceNow)

• Windows 10/11 Experience


Experience with:

• Microsoft Active Directory

• Experience with desktop imaging technologies (MDT, LTI, ZTI)

• Microsoft Office/365, Microsoft Outlook, Teams

• HP, Canon, and Toshiba printer support


Nice to haves: A+ Certification, Windows 10 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM entry-level knowledge

  • Seniority level

    Mid-Senior level

  • Employment type

    Contract

  • Job function

    Information Technology

  • Industries

    Banking

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