Desktop Support Specialist

Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area

Basic understanding of networks, Intel servers and telecoms

Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets

Provide hardware break/fix support and warranty support for current desktop, laptop, tablets and Windows devices

Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)

Strong Microsoft operating system troubleshooting skills

Strong problem solving and critical thinking skills

Provide basic support for mobile devices and printers

Provide primary support to executive users

Provide equipment move services