Syntricate Technologies

Desktop Support Analyst

Requisition Name : Desktop Support Analyst

Location: GA

Duration : 3+ Months - The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.

Job Description :-

The support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.

Qualifications:

  • Associate's degree in a related field from an accredited college or university
  • OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.
  • Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    IT Services and IT Consulting, Software Development, and Financial Services

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