Deputy Director/Emergency Services (DHQ)

The Emergency Services Deputy Director supports the Director in all preparedness, response, recovery, and mitigation efforts affecting the division and its programs and services. Serves as a key liaison to Corps leadership and divisional programs building local capacity and resilience. Serve as a key liaison to multi-sector partners and networks identifying opportunities for appropriate application of organizational capacity and competencies and/or available resources/referrals. Works with the Emergency Services Director in the operation and development of outreach programming providing direct supervision to program staff

• Support all divisional preparedness, response, recovery, and mitigation efforts
• Develop and maintain key external multi-sector partnerships and internal relationships with all Corps leadership, Social Services program staff, etc
• Participate in and/or provide leadership to relevant community/partner networks including Voluntary Organizations Active in Disaster (VOADs), Community Organizations Active in Disaster (COADs), community emergency networks, homeless services networks including the Rescue Alliance, etc.
• Provide leadership to outreach programming including direct supervision of program staff, development of program tracking tools, resource guides, etc.
• Develop/maintain data management systems for department projects/programs
• Support the development of department contribution to grant application and reporting, internal program/project reports, etc.
• Manage departmental statistical reporting
• Provide key operational support to divisional emergency communication
• Serve as organizational liaison within government emergency operations centers when activated
• Serve as a certified instructor of relevant courses offered by the department
• Serve as a lead planner of the Rescue Alliance’s Don’t Walk By outreach
• Attend seminars, conferences, and workshops on related topics, as requested
• With approval, deploy to national/international emergencies in support of response efforts
• College degree in relevant field and 3-5 years’ experience
• Demonstrated ability to supervise multiple employee positions
• Knowledge of and demonstrated ability to work effectively with local, state, and federal level multi-sector partners, particularly within emergency management/humanitarian assistance
• Instructor certification in first aid, CPR/AED, Mental Health First Aid, ServSafe and other relevant courses or demonstrated progress toward these certifications
• Excellent interpersonal skills, verbal, and written communication skills
• Demonstrated experience with data management processes
• Ability to handle continuous involvement in a high-stress emergency setting
• Valid driver’s license with the ability to drive large vehicles in a dense urban environment
• Bi/multi-lingual, preferred
• General knowledge of The Salvation Army, preferred