DEPUTY COMMISSIONER, COMPLIANCE AND SUPPORT

APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE.

The DSS Accountability Office (DSS AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS). Within DSS AO, the Office of Compliance & Support is comprised of the Compliance & Contract Monitoring Office (CCMO), Office of Accountability Strategies (OAS), Office of Revenue and the Special Investigations Division (SID).

The Deputy Commissioner works with DSS-HRA-DHS senior management to identify potential compliance and integrity risk areas and recommends appropriate action plans to address identified risks and establish a sustainable culture of ethics and accountability to core principles within the agencies. The Deputy Commissioner is responsible for establishing standards and implementing policies/procedures to ensure the compliance programs throughout DSS-HRA-DHS are effective and efficient in identifying, preventing, detecting, and correcting noncompliance with applicable laws and regulations. Additionally, serves as a regulatory and policy advisor to the Chief Accountability Officer on the broad range of issues related to employee and provider compliance, lawsuit settlement conditions, and contractual standards.

We are recruiting for one (1) Administrative Staff Analyst M5 to function as Deputy Commissioner of Compliance & Support who will:

• Oversee the strategic management and administration of the Compliance & Contract Monitoring Office (CCMO), Office of Accountability Strategies (OAS), Office of Revenue and the Special Investigations Division (SID). Provide guidance and direction to subordinate Assistant Deputy Commissioners responsible for these areas.
• Engage with DSS-HRA-DHS programs such as ACCO, ITS, Finance, OLA, DHS, and others to guide on critical program or vendor integrity concerns and contractual standards.
• Plan, develop, and implement policies and procedures to ensure program operations, employees, contracted staff, and shelter providers adhere to agency- and program-level compliance programs, contract requirements and appropriate monitoring thereof.
• Work closely with internal and external partners (DOI, OTDA, MOCS) to plan and implement large scale shifts in the way DSS-HRA-DHS implements programs, monitors providers, including new operations, enhanced reviews, and additional monitoring opportunities through new contracts and collaborations.
• Provide guidance and direction to senior DSS-HRA-DHS staff and Vendor Management Committee regarding the interpretation and implementation of policies and procedures related to vendor compliance and oversight.
• Partner with DOI, OLA, COIB, and/or DCAS to develop and maintain appropriate investigative processes and controls related to employee discipline.
• Collaborate with the OLA, OPPT, and programs to ensure OAS produces an accurate and thorough group of cases for review as required by regulation, statute, directive, or other mandate. Reviews data sharing agreements to confirm alignment with the same.
• May represent the Chief Accountability Officer before city, state and federal agencies, internal and external stakeholders, and other agency partners when appropriate.
• Attend conferences and seminars regarding city, state, and federal regulations concerning homeless services providers and social services programs as well as other professional gatherings to stay abreast of emerging issues, new trends and innovations in government, vendor, and employee compliance programs.
  
  

Schedule: Monday - Friday, 9-5

Minimum Qualifications

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
• A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
  
  

Preferred Skills

• High level experience in management and operations, preferably within a government context. - Experience with large scale contracted provider management. - Experience managing large staff. - 3-5 years of experience in the field of program integrity/government accountability. - Complete discretion when handling sensitive or confidential information. - Excellent public speaking, written, presentation, interpretive and interpersonal skills. - Ability to work under pressure, draft quick responses, meets immediate and often unforeseen deadlines. - Proven experience in community relations and intergovernmental relationships. - Knowledge of DSS-HRA-DHS and related social service policies at city, state and federal levels of government.
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.