Data Operations Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market.

Cloud Platform Engineering is responsible for the stability, reliability, and deployment of TCGplayer.com technology. Our primary function is to increase the efficiency of the organization through well designed automation and infrastructure.

As Data Operations Manager you will work closely with Engineering, Cloud Operations, Developer Experience, and Architecture leadership to increase stability, scalability, and reliability of all data infrastructure. You will be a working manager, responsible for 24/7 operations of our data platforms. Ultimately you will execute and automate operational processes quickly, accurately and securely. Your responsibilities will include deploying product updates, identifying production issues and implementing process improvements that meet TCGplayer’s needs.

Our team prides itself on a culture that fosters camaraderie, embraces diversity, and exudes passion! We are one of New York State’s 50 best employers and Fortune.com’s top 100 companies for women in the U.S.

What You Will Accomplish

• Manage operational effectiveness of internal database systems (such as MSSQL, Postgres, Elasticsearch, Redis, MongoDB, Snowflake, Kafka)
• Seek out and implement new technologies to continually simplify the environment while improving security and performance.
• Advise leadership on cost and capacity planning, design, implementation and testing of the platform
• Taking responsibility for production incidents, mitigating and resolving the underlying issue, and conducting post mortems to prevent the same issue from occuring again
• Manage staff by recruiting, training and coaching employees, tracking work, communicating job expectations and appraising their performance
• Participate in 24x7 on-call rotation and act as an escalation point for other Cloud Platform Engineering personnel.
  
  

What You Will Bring

• 10+ years operating, scaling, and forecasting on Microsoft SQL Server
• 3+ years experience managing data platform teams
• 2+ years in release management or production operations
• 2+ years of experience architecting and administering data platforms in AWS
• Proven experience in the Microsoft web stack (ASP.NET, SQL Server)
  
  

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$149,200 - $234,850

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.

TCGplayer, a subsidiary company of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@tcgplayer.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes HI, NM)" excludes residents of Hawaii and New Mexico.

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