Qualitest is looking for Collection Specialist Data (CS) on-site in AustinYou will be part of a team of QA engineers, developers, pre-sales, and project managers to help optimize software for certain locales and languages to finally deliver the right product in the locale.
Responsibilities
Participant outreach and scheduling
Guide hired research participants for data collection sessions in a secured office or home environment to perform scripted motion captures
Prep and maintain assigned equipment and ensure security of proprietary devices
Prep participants for capture including intake, NDAs, scripting and answering questions
Maintain capture environment and implement lighting and staging changes
Respond swiftly to project updates and changes
Provide feedback to operations lead on project improvements
Perform data uploads
Troubleshooting: Ability to mitigate issues, customer-facing or technology related
Other tasks as assigned
Skills And Requirements
Strong face to face customer service experience
Strong communication skills
Professional appearance and demeanor
Technologically adept and familiar with latest trends in technology; AI/ML/AR/VR
Organized and detail oriented
Thrives in a team environment
Ability to manage responsibilities in a fast-paced environment
Experience
Experience in a related role such as customer service or data collection
Experience with Microsoft Office 365 and its components (SharePoint, Forms, Outlook, Word, Excel)
Experience using MacOS and iOS devices
College degree preferred and 2+ years working in a team environment
Seniority level
Entry level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Qualitest by 2x