The Data Analyst assists Ernest in developing business intelligence insights. This is accomplished through compiling and analyzing information relating to business issues and decisions. The Data Analyst will work closely with both the Business Insights Team (BIT) and the Information Technology (IT) team to define and document requirements for each business question. In addition, this position will assist with utilizing a business intelligence software package (SAP Analytics Cloud) and will help with some business reporting needs in our ERP system (SAP).
POSITION SUMMARY:
Learning and training module
Participate in a rotational development program, exposing Data Analyst to each aspect of the business
Assist in preparing analysis for various business issues
CRM Case Study
CRM Career Success Study
CRM ROI Calculation
CRM Hiring Profile
Customer Experience (Happiness) Factor
CRM Conversion Ratio
Monthly and Quarterly Business Reporting Needs
Ad-hoc business questions
Assist in developing project plans and schedules
Project time management and BI projects
Work in conjunction with Business Analyst (not hired yet) to assist in data mine information for trends and other insights
Open ended analysis this department brings to table
Coordinate Business Intelligence (BI) system training, educational tools and materials.
Assisting with the BI tool training and development
Position REQUIREMENTS:
Bachelor's degree in quantitative field or business
Excellent organizational and analytical skills
Excellent process management and problem solving skills
Ability to communicate clearly and professionally with all levels of an organization
Attention to detail is critical
Proficiency in multi-tasking and prioritizing projects and be accustomed to working with deadlines
Creative thinker with excellent analytic skills
Experience with the following software packages: MS Office Suite
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Packaging and Containers Manufacturing
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