YMCA Southcoast

Dance and Youth Program Director

YMCA Southcoast Swansea, MA

POSITION SUMMARY: Lead, organize, execute dance program, Axel Academy. Additionally, develop, organize, implement and monitor a range of programs including but not limited to sports, enrichment, primarily for youths, based on member’s request, research and previous successes.

Essential Functions:

  • Responsible for the planning, development, supervision, and administration of a comprehensive youth and family program selection that meets the needs of the community.
  • Reviews and evaluates staff and volunteer performance; takes corrective action if necessary
  • Organizes, schedules and monitors team and group activities
  • Promotes membership and program enrollment with existing and potential members.
  • Coordinates with marketing efforts to maximize enrollments.
  • Coordinates program registration including logistics to support phone, walk-in, and online registration.
  • Develops and communicates rules and guidelines for program participation
  • Researches and develops strategies to enhance programs and motivate staff to achieve organization goals
  • Prepares and maintains budget for the dance and youth program function; takes appropriate action to correct variances. Coordinates financial transactions with business office.
  • Compiles program statistics; evaluates effectiveness of and participation in, programs; makes recommendations based on data
  • Organizes events, represents organization at community events, and leads aspects of Annual Campaign.
  • Manage, monitor and report on issues of safety and security


YMCA Competencies:

  • Mission and Community Oriented: Models and teaches YMCA values. Champion inclusion activities, strategies, initiatives. Ensures high level services that differentiate the YMCA from other providers. Provides staff and volunteers with orientation, training, development, and


recognition.

  • People Oriented: Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Builds relationships to create small communities. Effectively tailors communications to specific audiences. Provides staff with feedback,


coaching, guidance, and support.

  • Results Oriented: Holds staff and self-accountable for high-quality results using formal process to measure progress. Conducts prototypes to support new programs and activities. Provides others with framework for making decisions. Develops plans and manages best


practices through engagement of team and others. Cultivates relationships to support fundraising. Effectively creates and manages budgets.

  • Personal Development Oriented: Utilizes non-threatening methods to address sensitive issues, inappropriate behavior, or issues of performance. Shares new insights; facilitates change; models adaptability and awareness of change impact.


Qualifications:

  • Bachelor’s degree in business, communications, psychology or related field preferred. Combination of advanced schooling and experience in leading, directing, and assigning the work of others acceptable equivalent.
  • Management and supervisory experience in customer service-related environment.
  • Demonstrated ability utilizing computer-based business systems.
  • Experience in effectively relating to a diverse range of customers, members, and staff.
  • Experience in designing, implementing, assessing customer service quality programs standards.


Physical Demands:

  • The physical demands of this position are limited and, as such, reasonable accommodations may be made to enable individuals with physical disabilities to perform the essential functions of this position.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Health, Wellness & Fitness

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