Cybersecurity Service Delivery Manager (SDM) / Service Success Manager (SSM)

Role: Cybersecurity Service Delivery Manager (SDM) / Service Success Manager (SSM)

Location: - Franklin Lakes, NJ (Day1 Onsite / Hybrid- 3 Days Onsite & 2 days remote in a week)

Full Time hire

Work Experience :10-12 years

MSSP Exp. Required

Project Role Description: Leads the delivery of Cybersecurity and GRC Service projects, leveraging our global delivery capability with client facing Skills.

Job Requirements:

• Key Responsibilities:- Responsible for managing Cybersecurity and GRC services to the client- Manage escalations, deliver to meet or exceed client SLA/KPI and People management - Lead multi domain Cyber -security delivery team in support of 24/7 operations and project support activities in varied security domains such as SOC ,SIEM, IAM, Vulnerability Management, Infra Security, GRC, etc - Responsible for working with Delivery Teams, client stakeholders and other teams.
• Technical Experience :- 10 + years of experience in the Cybersecurity services delivery - Have good exposure to multiple domains of Cyber-security like SIEM, Identity and Access Management, Vulnerability management, Endpoint Security-In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management- Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix- Knowledge of applications, databases, middleware to address security issues.
• Professional Attributes:- Must have Team Management and Leadership skills- with can do and will do attitude.
• Good Communication and presentation skills- Must have client handling experience with Cybersecurity or GRC Domain Knowledge.
• Presales and Sales experience – Can Covert Ideas into opportunities.

Certifications: CISSP, CCSP, CRISC, C/CISO, GIAC, CEH or any other ISC2/ISACA/GIAC Cybersecurity Professional Certifications