Customer Support Team Lead
Customer Support Team Lead
Top Stack
Cherry Hill, NJ
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No longer accepting applications
Responsibilities:
- Inbound and Outbound Phone calls
- Supervising 3-5 customer service representatives
- Heavily involved with management, hiring, terminations, and development
- Supervisory experience is not a requirement, this candidate must be able to develop and mold into a supervisory leadership role.
- Enthusiastic, engaged, and able to manage different personalities
- Experience in inventory, customer service, and operations
- NetSuite, Excel (VLOOKUP, formatting, sorting, etc.)
- NetSuite is not requirement
- Open to be involved with e-commerce and Logistics as needed
- Bilingual (Spanish) is a plus, but not required.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Customer Service, Management, and Training -
Industries
Staffing and Recruiting
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