SideRamp

Customer Support Consultant

SideRamp St Louis, MO
SideRamp

Customer Support Consultant

SideRamp St Louis, MO
2 days ago 32 applicants

See who SideRamp has hired for this role

About SideRamp

SideRamp allows professionals to engage with part-time opportunities in the gig economy, offering a centralized platform that manages high-quality, flexible side gigs. We focus on connecting our users to various freelance and part-time work—from discovering opportunities to streamlining the application process.

Customer Support Consultant

Job Type: Part-time, Project-based

Weekly Hours:5 to 10 hours

Responsibilities:

  • Provide exceptional customer support via phone, email, and chat
  • Resolve customer inquiries and issues in a timely and professional manner
  • Escalate complex issues to the appropriate department
  • Maintain accurate records of customer interactions and transactions
  • Assist in creating and updating customer support documentation

Requirements:

  • Prior experience in customer service or support role
  • Excellent communication and problem-solving skills
  • Ability to work independently and prioritize tasks effectively
  • Proficiency in using customer support software and tools
  • High school diploma or equivalent

This position is ideal for individuals seeking part-time work with a focus on delivering top-notch customer service.

Note: Job descriptions may have been edited from their original format to ensure fair hiring standards along with consistent formats across all postings. Salary information is not guaranteed and many estimates are based on a yearly, full-time salary. This system can make mistakes.

  • Seniority level

    Entry level

  • Employment type

    Part-time

  • Job function

    Other

  • Industries

    Operations Consulting

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