We are a team of activists and entrepreneurs passionate about giving back to our community. Our team puts their creativity and devotion to the test every day by creating new and innovative ways of expanding our charity partner’s impact. We immediately need a Customer Support Associate to assist with both our new and existing nonprofit clients. The Client Associate will assist with creating forward-thinking fundraising initiatives that increase community donations for the charity organizations we partner with.
Customer Support Associate Responsibilities:
Communicating with clients and potential donors during fundraising events
Creating maximum exposure to generate increased revenue for our charity partners
Learn all marketing strategies and attend educational training for professional growth
Attend daily meetings to learn about client requirements and brainstorm ways of improving campaign results
Maintain up to date knowledge on our charity partners and follow up with potential donors
Review and resolve any customer concerns promptly
Work with cross-functional teams to address our charity clients requests and inquiries
Customer Support Associate Requirements:
A background in customer service, sales, or marketing is preferred but not required
1-3 years of experience in a customer-facing role
A strong desire to work in a hands-on role focused on giving back to the community
Ability to attend in-person meetings and training at our office
Must be comfortable speaking in front of both small and large groups
Comfortable working individually and as part of a team
Solution-oriented and willing to help fellow team members
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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