Versatile is a Construction Tech Company that has pioneered a new, non-intrusive way to capture job site performance data. Our vision is to connect all fragmented pieces of the construction process to a single source of productivity and precision. We transform construction professionals into superheroes and construction into a truly controllable manufacturing process.
About the job
We are looking for a self-starter who enjoys introducing new technologies to this fantastic industry and possesses a strong understanding of ensuring client success. This is crucial in shaping our new and existing accounts across the US, focusing on the Northeast, Southeast, and Midwest. We are looking for someone with a can-do attitude who is unafraid to dig deep into uncharted territories and prevail. You will join a top-notch team serving the US.
What you will be doing
This is an opportunity to become a part of something big and position yourself early on as a company's future leader, working hand in hand with our clients to transform an industry. You will be responsible for onboarding Versatile’s clients and ensuring deployment, adoption, and client success. You will focus on working with clients to deploy our Project Life Cycle approach, which engages our clients in a process that delivers initial and ongoing project value and ensures that we are well-positioned for expansion opportunities.
Minimum qualifications / other expectations
BSc in Civil Engineering, Construction Management, or a similar degree
3 + years in the construction industry working for a leading general contractor with experience on projects over $50M
Experience with construction management software (e.g., ACC or Procore)
Located near a major airport hub and willing to travel up to 60%
Propensity to utilize data and analytics to gauge client commitment & usage
Focus on client success with the capacity to intervene and adjust when necessary
High performer, personable, with strong communication and presentation skills
Responsibilities
Manage the Versatile Project Life Cycle – engaging with the client from project initiation through deployment and beyond, ensuring clients realize value
Coordinate deployments with the Account Manager in your named accounts, working as a team to best support client adoption and engagement
Act as a Versatile advocate and evangelist at all times and in all situations
Utilize user engagement metrics and customer feedback to drive annual/quarterly customer business reviews for assigned accounts
Visit client job sites during the project life cycle, driving initial client engagement and ongoing adoption
Support the land and expand motion driven by the Account Manager
Document and share product feedback from your clients
Build and maintain partner relationships with your clients
Participating in structured product pre-release testing
Subject Matter Expert (SME) in product & customer applications
Manage and monitor Versatile devices, batteries, and components for the territory
Keep up to date on the latest industry news and educate yourself on industry processes
Represent Versatile at industry events
Log daily activities, calls, and other pertinent client information into CRM
Skills
Communication
Customer Service
Analytical
Active listening
Empathy
Attention to detail
Salary Range
Base Pay Range: $100,000.00 - $120,000.00
Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, prior performance, and geographic location
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management
Industries
Construction, Civil Engineering, and Software Development
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