Customer Success Manager
Hello Hello!!
We are working on a fun Customer Success/Operations Lead role with one of our incredible startup clients in the Healthcare/Employee Benefits space. If you're someone with EXCEPTIONAL attention to detail, has ample SaaS/Tech/Technical experience, is proficient with ICHRA, and has worked in this niche space before, you'll make a great fit.
In this role you will oversee multi-stakeholder processes, including enrolling employees in coverage, establishing onboarding protocols, coordinating with insurance carriers, managing payments, and addressing various customer needs.
MUST HAVES:
- ICHRA/HRA experience
- has worked in healthcare/HR benefits before
- CONFIDENT in your HR specific/technical abilities
- Has high levels of gravitas
- Exceptional attention to detail
BONUS POINTS
- you are a licensed health/life insurance broker of have direct experience
- you have prior experience in an early-stage startup company
Salary Range - 80k + depending on experience and fit.
We can't wait to meet ya!!
*THIS ROLE IS NOT WITH MESH DIRECTLY*
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Customer Service and Management -
Industries
Human Resources Services, Technology, Information and Media, and Insurance and Employee Benefit Funds
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