Customer Success Manager
Hello Hello!!
We are working on a fun Customer Success/Operations Lead role with one of our incredible startup clients in the Healthcare/Employee Benefits space. If you're someone with EXCEPTIONAL attention to detail, has ample SaaS/Tech experience, is proficient with ICHRA, and has worked in this niche space before, you'll make a great fit.
In this role you will oversee multi-stakeholder processes, including enrolling employees in coverage, establishing onboarding protocols, coordinating with insurance carriers, managing payments, and addressing various customer needs.
BONUS POINTS
- you are a licensed health/life insurance broker.
- you have prior experience in an early-stage startup company
Salary Range - up to 80k depending on experience etc
We can't wait to meet ya!!
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Customer Service and Management -
Industries
Human Resources Services, Technology, Information and Media, and Insurance and Employee Benefit Funds
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