Are you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU !
We work with nationally recognized telecommunications companies in the local San Jose area. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well.
We offer the unique opportunity to every one of our employees to receive in-house training starting at ground level and extending through leadership and management training. As our Customer Success Associate, you will learn:
All telecommunications client product knowledge
How to answer customer questions
The sales cycle and how to complete customer sales
Personal development habits
How to take your communication skills to the next level
How to coach and train others
Human resources elements
Other managerial responsibilities may be assigned
Requirements of the Customer Success Associate:
No prior knowledge of telecommunications is required
High school diploma or GED equivalent is not a requirement but is a plus
0-1 years of experience working in customer service, retail, or hospitality
A student mentality and willingness to learn
Must be passionate about working with others
Ability to work individually or as part of a team
A drive for professional growth
Powered by JazzHR
MA1AUp238X
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Internet Publishing
Referrals increase your chances of interviewing at Tidal Management by 2x