Customer Service Specialist
Venus Power-Com Supply
Mount Vernon, NY
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Job Description
Venus Power-Com is a company based in Mount Vernon NY that provides engineering, project management and procurement for electrical projects.
We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Venus Power-Com is a company based in Mount Vernon NY that provides engineering, project management and procurement for electrical projects.
We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and quotations
- Provide information about the products and services
- Troubleshoot and resolve issues
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in electrical sales or similar
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Construction
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