Customer Service Specialist

Customer Service Specialist

Established building materials company is seeking a customer service specialist to manage assigned accounts. The Customer Service Specialist will schedule deliveries for products and follow orders until delivery is complete. Remote possibilities after training is complete. Great hours 7:00 am to 4:00 pm Monday to Friday. Pay is up to $20/hr.

Responsibilities of Customer Service Specialist:

• Confirm delivery of products
• Review daily accounts to identify and complete action items
• Look up part numbers and input new orders into the system
• Input missing or damaged replacement parts into the system
• Review and compare original order with replacement order to verify accuracy of parts
• Communicate with clients regarding order status and delivery dates
• Follow up with clients to assure satisfaction

Skills Required:

• Great Communication Skills
• Production Data Entry Skills
• Microsoft Office
• Ability to work in a fast-paced environment
• Multi-tasker
• Ability to compose emails
• Great reasoning skills
• Ability to work in multiple computer systems to document progress