Customer Service Senior Manager Remote Services
The Call Center Group
Miami, FL
Be among the first 25 applicants
See who The Call Center Group has hired for this role
Job Description
QUALIFICATIONS:
COMPENSATION: $95K - $120K Annual Base Salary Plus Quarterly Bonus Based on Incentive Metrics
Qualified & Interested Applicants please email resume in a Word attachment
- This job will be located in Tallahassee, FL******
- Relocation Assistance is available on a case-by-case basis******
- This position qualifies for Performance Based Bonuses******
QUALIFICATIONS:
- Solid foundation in remote delivery of products and services to end users.
- Experience in Sales Management, cross selling, strengthening relationships and delivering results.
- Ability to build a scalable remote platform.
- 7+ years’ experience in leading a multifaceted contact center and remote sales, servicing, and delivery of products and services while ensuring exceptional member experience.
- Prior experience managing a contact center with a minimum of 30+ agents.
- Banking and/or financial services experience required.
- Bachelor's degree
COMPENSATION: $95K - $120K Annual Base Salary Plus Quarterly Bonus Based on Incentive Metrics
Qualified & Interested Applicants please email resume in a Word attachment
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at The Call Center Group by 2x
See who you knowGet notified about new Senior Services Manager jobs in Miami, FL.
Sign in to create job alertSimilar jobs
People also viewed
-
Director of Digital Customer Engagement Delivery Strategy & Self-Service Success
Director of Digital Customer Engagement Delivery Strategy & Self-Service Success
-
Director of Digital Customer Engagement Delivery Strategy & Self-Service Success
Director of Digital Customer Engagement Delivery Strategy & Self-Service Success
-
Manager of Customer Success - Financial Services
Manager of Customer Success - Financial Services
-
Customer Integration and Support Manager
Customer Integration and Support Manager
-
Care Guide Support Supervisor - New England
Care Guide Support Supervisor - New England
-
Marketing & Customer Support Manager - Remote | WFH
Marketing & Customer Support Manager - Remote | WFH
-
Virtual Customer Support Manager
Virtual Customer Support Manager
-
Program Manager - Analytics Service Excellence - Customer Support
Program Manager - Analytics Service Excellence - Customer Support
-
Select Senior Manager - Commercial & Personal Lines
Select Senior Manager - Commercial & Personal Lines
-
Senior Manager, Workforce Management
Senior Manager, Workforce Management
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub