Customer Service Representative I - (U.S. Remote)
Customer Service Representative I - (U.S. Remote)
Thermo Fisher Scientific
Arizona, United States
See who Thermo Fisher Scientific has hired for this role
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Are you ready to embark on an exciting career as a Customer Service Representative I? Look no further than Thermo Fisher Scientific Inc.! We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission of enabling our customers to make the world healthier, cleaner, and safer.
Location: US - Remote
Schedule: Monday-Friday, 9:30am - 6:00pm Local time
Home Office: Wired Ethernet connection to internet is required (no Wi-Fi)
As a Customer Service Representative I at Thermo Fisher Scientific Inc., you will play a crucial role in providing top-notch customer service and support to our valued clients. Your main responsibilities will include:
We are also committed to providing reasonable accommodations and adjustments to individuals with disabilities to ensure their equal participation in the recruitment and selection process. If you require any accommodations or adjustments, please let us know, and we will be happy to assist you.
Join our exceptional team and be a part of our mission to make a positive impact on the world. Apply now and seize this unique opportunity to grow professionally and contribute to a world-class organization!
Standard (Mon-Fri)
Environmental Conditions
Office
Are you ready to embark on an exciting career as a Customer Service Representative I? Look no further than Thermo Fisher Scientific Inc.! We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission of enabling our customers to make the world healthier, cleaner, and safer.
Location: US - Remote
Schedule: Monday-Friday, 9:30am - 6:00pm Local time
Home Office: Wired Ethernet connection to internet is required (no Wi-Fi)
As a Customer Service Representative I at Thermo Fisher Scientific Inc., you will play a crucial role in providing top-notch customer service and support to our valued clients. Your main responsibilities will include:
- Responding promptly and efficiently to customer inquiries via phone, email, or chat
- Resolving customer complaints and ensuring customer satisfaction
- Processing orders, forms, applications, and requests accurately and promptly
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with internal departments to ensure customer needs are met
- Identifying and assessing customers' needs to achieve effective solutions
- Providing product information and recommendations to customers
- Maintaining a high level of product knowledge to assist customers effectively
- A proven track record of delivering flawless customer service
- Excellent communication and interpersonal skills
- Excellent problem-solving skills and a customer-centered approach
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in using customer service software and tools
- Equivalent experience or a high school diploma; additional certification or training is a plus
- Home Office: Wired Ethernet connection to internet is required (no Wi-Fi)
We are also committed to providing reasonable accommodations and adjustments to individuals with disabilities to ensure their equal participation in the recruitment and selection process. If you require any accommodations or adjustments, please let us know, and we will be happy to assist you.
Join our exceptional team and be a part of our mission to make a positive impact on the world. Apply now and seize this unique opportunity to grow professionally and contribute to a world-class organization!
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Training, Consulting, and Customer Service -
Industries
Biotechnology Research and Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Thermo Fisher Scientific by 2x
See who you knowGet notified about new Customer Service Representative jobs in Arizona, United States.
Sign in to create job alertSimilar jobs
People also viewed
-
Customer Service Manager (Contract)
Customer Service Manager (Contract)
-
Customer Care Advocate
Customer Care Advocate
-
Customer Success Rep
Customer Success Rep
-
Customer Care Representative
Customer Care Representative
-
OnDeck Customer Service Representative (Remote)
OnDeck Customer Service Representative (Remote)
-
Customer Care Representative
Customer Care Representative
-
Customer Support Analyst
Customer Support Analyst
-
Remote Customer Service Representative
Remote Customer Service Representative
-
Customer Care Representative
Customer Care Representative
-
Remote Customer Service Specialist (Voice/Non-Voice)
Remote Customer Service Specialist (Voice/Non-Voice)
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub