Customer Service Representative - Event Promotions

We are a premier Event Promotions Firm known for our exceptional focus on customer service and innovative promotional strategies. With a diverse client base and a national presence across five territories, we specialize in creating impactful brand experiences that drive consumer engagement and client satisfaction.

Position Overview: Join our team as an Entry Level Customer Service Representative, where you will play a vital role in providing direct customer and client support at promotional events. This position offers comprehensive training, growth opportunities, and the chance to make a meaningful impact through community involvement and charitable initiatives.

Key Responsibilities:

• Engage directly with consumers at promotional events to promote client brands and products
• Provide exceptional customer service and support, ensuring a positive consumer experience
• Learn and apply promotional strategies to effectively communicate brand messages
• Assist in event setup, execution, and breakdown to ensure smooth operations
• Build rapport and maintain relationships with customers and clients
• Contribute to team goals and collaborate with colleagues to achieve success
  
  

Training and Benefits:

• Comprehensive paid training provided by a national manager to equip you with the skills needed for success
• Travel opportunities to various promotional events and locations
• Opportunities for community and charity involvement to support meaningful causes
• Flexible scheduling to accommodate varying event needs and personal commitments
• Numerous advancement opportunities based on performance and dedication
  
  

Qualifications:

• Previous customer service experience is required
• Must have reliable transportation to travel to promotional events
• Ability to learn and apply marketing and promotional strategies effectively
• Strong interpersonal skills with a customer-focused approach
• Desire for an entry-level opportunity with aspirations for management roles
  
  

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