Zobility

Customer Service Representative

Zobility Lansing, MI
Zobility

Customer Service Representative

Zobility Lansing, MI
6 days ago
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Job Description

Customer service representative

Lansing, MI

Required:

  • Strong communication skills to confidently explain information and converse with customers/clients.
  • SAP/ ERP experience is required.
  • Proficient in Excel spreadsheet and Word.
  • Problem Solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  • Self-starter; quick learner; positive up-beat personality.

Duties:

  • Work closely with internal departments (purchasing, manufacturing, shipping, etc.) to ensure on time delivery of customer product.
  • Determine, correct and communicate order information accuracy to internal personnel.
  • Accurately enter, track and prepare necessary job folders for all customers, in-house & trial orders in accordance with Quality System requirements.
  • Maintain weekly Order Report.
  • Maintain customer inventory lists where required.
  • Track and follow-up customer material usage to assist them with forecasting their order requirements.

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Other

  • Industries

    Staffing and Recruiting

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