Customer Service Representative

Job Description

RemX is seeking a Customer Service Representative in the Pittsburgh, PA area!

Responsibilities:

• Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to customers on time and without problems.
• Coordinates shipping and delivery between customers and plants.
• Reviews requests for special pricing for consistency, alignment with current freight and payments terms, and proper approvals.
• Investigates and resolves customer deductions.
• Reports inventory shortages or issues to the Regional Supply Chain Manager and Inventory Planner.
• May include discussions with management and/or sales to review changes in customers demands or deviations of requirements.
• Registers customer complaints in the database and provides corrective actions for problems encountered in shipping, billing and inventory.
  
  

Qualifications:

• BS degree in Business, Logistics, or Supply Chain with 5 years related experience preferred. Equivalent business or industry experience will be considered.
• Proficient working knowledge of SAP (or similar ERP) in a manufacturing environment.
• Functional knowledge of MS Excel and Power Point.
• Requires strong organizational, communication and time management skills.
• Excellent problem solving, persuasion, negotiation and conflict resolution skills are critical.
• International logistics operations experience and knowledge of export compliance regulations are a plus.
  
  

As a RemX Customer Service Representative We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training
• Contract-to-Hire Opportunity
  
  

Find A Job That Works for You!

Each day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers

Company Description

RemX is the professional staffing division of Employbridge, America’s Leading Workforce Specialist.

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We offer a variety of staffing solutions, including:

Temporary, temp-to-hire, direct hire

Independent contract placements

Executive search

Managed staffing and outsourced workforce solutions

RemX is the professional staffing division of Employbridge, America’s Leading Workforce Specialist. When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We offer a variety of staffing solutions, including: Temporary, temp-to-hire, direct hire Independent contract placements Executive search Managed staffing and outsourced workforce solutions