Customer Service Representative

Maverick Solutions is a rapidly growing, innovative business consulting firm focused on revolutionizing the consumer experience. Our remarkable Customer Service Representative team is at the heart of our success. We operate as a family, fostering trust, interdependence, and responsibility, which enables us to achieve recurring success. Joining our team offers unlimited growth and business development opportunities.

We are seeking a Customer Service Representative who embodies our core values and is ready to contribute to our energetic, competitive, and fun environment. If you have a great attitude and outgoing personality, we will provide you with all the necessary tools for success.

Qualities We Are Looking For:

• Reliable: Demonstrates 100% integrity, responsibility, and a winning attitude
• Consumer-centric: Enjoys interacting with others and brightening someone's day
• Versatile/Flexible: Can adapt quickly, think swiftly, close a sale, and develop creative solutions
• Achievement-oriented: Thrives on challenges and aims to exceed sales goals
• Autonomous/Independent: Works effectively with minimal supervision
• Innovative: Thinks creatively and outside the box
  
  

Company Culture:

• Growth-oriented: We are competitive and strive for infinite growth for our team
• Performance-oriented: We support all Customer Service Representatives and Sales Associates in achieving their highest potential
• People-oriented: Our environment is supportive, family-oriented, and fair
• Team-oriented: We foster an upbeat, inclusive, and collaborative environment
  
  

Responsibilities:

• Ensure accurate entry of customer contact information
• Maintain a positive and cheerful attitude when interacting with customers
• Handle questions and inquiries from new and potential customers face-to-face
• Exceed targets and sales goals by upselling and promoting new products/services
• Resolve customer issues in a friendly and helpful manner
• Assist the sales team in acquiring and retaining new customers
• Maintain comprehensive knowledge of our clients and sales promotions by attending client meetings
  
  

Requirements:

• High school diploma/GED required; college degree preferred
• Previous customer service experience is a plus
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• Strong problem-solving skills
• Must be comfortable working in a fast-paced environment
• Ability to think quickly and adapt to changing situations
• Must have a positive and professional demeanor
  
  

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