Customer Service Representative

This position is required to be onsite 5 days a week in Downtown Columbus - will pay for parking!

Position: CSR

Location: Columbus OH

Duration: 6-month contract with possible extensions

Pay Rate: $17/hr

Interview Process: One and done 30 min virtual interviews

MUST HAVES :

• 2-3 years of previous Administrative Assistant/ Customer Service Experience
• High school diploma/GED.
• Demonstrated strong organizational and time management skills.
• Experience with data organization and reviewing
• Strong written and oral communication skills.
• Proven ability to accurately and timely complete tasks within the established timelines and quality standards.

Responsibilities:

Provide administrative and receptionist support for a team Microsoft Office Suite to accomplish day-to-day tasks. Support the following prime tasks / task areas / capabilities:

• Provide administrative support for members located in the Columbus office
• Call Center duties answering inbound questions and concerns Monitor, record, and disseminate mail and email correspondence for the team members, as needed; assist in the construction and preparation of mass mailings
• Attend Teams Meetings Ensure office supplies are organized and replaced as needed
• Assist team management with daily document management and retention procedures;
• Ability to handle office equipment in a fast past environment using scanners, copiers and fax machines