Customer Service Representative
Customer Service Representative
Fourth Floor
New York City Metropolitan Area
See who Fourth Floor has hired for this role
Our client, a wholesale apparel company, is looking for a PLM & CRM Specialist to join their team in Manhattan!
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Allocate all customer orders to the appropriate warehouses for fulfillment
- Track inventory levels and inbound shipments to ensure smooth and timely order fulfillment
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Experience with ERP systems
Please submit your resume for consideration!
You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
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Seniority level
Associate -
Employment type
Full-time -
Job function
Customer Service -
Industries
Retail Apparel and Fashion
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