Customer Service Representative

We're seeking a full-time, work-from-home Customer Service Representative to join us at eDiscovery AI!

In this role, you'll be the first line of contact for our valued clients, ensuring their questions are answered

and needs are met with exceptional service.

Responsibilities:

● Be the friendly voice on the phone, answering customer inquiries

● Become a master of our system, inputting orders with accuracy and speed

● Go the extra mile to leave a lasting positive impression on every client

● Address and resolve customer complaints or concerns in a professional and timely manner.

Requirements:

● A way with words - clear communication is key!

● A passion for customer service and a focus on making people happy

● The ability to write and speak like a pro

● A talent for juggling tasks and keeping things organized, even when it gets busy

● A sharp eye for detail and the skills to solve problems like a champ

• ● A high school diploma or equivalent education