Customer Service Representative
Customer Service Representative
Dollar General
Nashville, TN
See who Dollar General has hired for this role
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- Ability to problem solve and find resolution to complex problems
Qualifications
- At least 1 - 3 years of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Must be able to work Tuesday - Saturday, hours are flexible
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Customer Service and Administrative -
Industries
Retail
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See who you knowFeatured Benefits
Inferred from the description for this job
-
Medical insurance -
Dental insurance -
Vision insurance
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