Customer Service Representative

We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing excellent customer service and support to our clients via phone, email, and chat. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for helping others.

Responsibilities:

• Respond to customer inquiries and resolve issues in a timely and professional manner
• Assist customers with product information, account management, and order processing
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal teams to address customer needs and improve processes
• Provide feedback to management on customer trends and issues
  
  

Qualifications:

• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Ability to work independently and prioritize tasks
• Proficiency in Microsoft Office and CRM software
  
  

Job Type: Full Time (Remote)

Hourly Pay: $27 - $35

Benefits:

In addition to a friendly, collaborative environment, we offer a competitive benefits package, training, and ongoing growth opportunities including:

Discretionary annual bonus based on company and personal performance

Competitive healthcare benefits:

Medical

Dental

Vision

Short Term Disability

Long Term Disability

Life Insurance

Employee Assistance Program

Flexible Spending Account

401k Match

Unlimited Vacation

Live-Well Program:

Annual Health and Wellness stipend

Live-Well days off

Supporting the causes our team cares about

Generous Parental Leave

Employee Discounts

If you are a self-motivated and customer-oriented individual looking to work remotely and make a positive impact, we encourage you to apply for this exciting opportunity.

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