Customer Service Representative
Customer Service Representative
Summary: Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Opportunity: 5 month Contract
Location/Schedule: Charlotte, NC - HYBRID after training
Responsibilities:
- Answer incoming calls according to established procedures and performance standards.
- Create work orders and capture structured data for each issue to provide audit trails and statistical analysis.
- Follow established payroll guidelines.
- Process and respond to emails according to standard procedures.
- Process off-cycle checks according to standard procedures.
- Perform other team-specific tasks as assigned.
Qualifications:
- Bachelor’s degree preferred
- Effective oral and written communication skills
- Payroll processing knowledge preferred
- SAP experience preferred
Category Code: JN003
-
Seniority level
Associate -
Employment type
Contract -
Job function
Accounting/Auditing and Finance -
Industries
Food and Beverage Services and Food and Beverage Manufacturing
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