Job Category: Loan Servicing Requisition Number: BILIN001615 Posted: June 26, 2024 Full-Time Jacksonville, FL 32224, USA
Job Details
Description
For over 50 years, Triad Financial Services, Inc. has provided extraordinary service in lending to help homeowners reach their dream, and find competitive rates that help their customers and clients get financing. Triad Financial Services is looking for a skilled and dynamic Customer Service Representative to our loan servicing team.
Triad offers an excellent compensation package with hourly rates that range from $20.55 to $21.00 per hour. There is a monthly incentive of up to $500.00 and a Career Path, based off performance. This will be an in-office position.
We also have med/dent/vision benefits packages, 3 weeks PTO, employee recognition programs, 401K w/corporate matching, tuition reimbursement program and so much more more! If you are looking for career move that provides opportunity for growth, please apply today!
At Triad Financial Services, we are looking for our Customer Service Representatives to have the following skills and experience:
Experience: 1-2 years customer service experience preferably in the mortgage industry
Escrow account knowledge
Skills: MSP/Blacknight, MS Office: Excel, Word, Outlook, Able to navigate across network, Windows PC proficient
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Professional and welcoming phone etiquette required
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard practices
High school diploma or GED required
Ability to abide by a strict attendance policy
#PM22
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Financial Services
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