Customer Service Manager
Job Description
The Customer service manager is responsible for providing a great customer service experience. They may have many responsibilities, including:
Company Description
At Nomad Internet, we believe access to the internet is a human right and that rural communities should have access to the same high-speed internet available in urban areas. We believe that living in a rural community should not mean you have to put up with “substandard internet” like satellite, DSL, and cable.
In 2016, the United Nations General Assembly declared internet access a human right! We believe rural communities should expect the same high-quality unlimited and unthrottled internet that those living in cities enjoy.
We launched in 2017 with the mission to serve the underserved, bringing people in rural communities and RV parks reliable access to the internet. These communities, particularly those in rural areas, have historically lacked access to basic utilities, both public and private, and we made it our goal to change that. When demand exploded during the COVID-19 pandemic, we quickly expanded, bringing our high-speed internet coverage to customers across all 50 states.
Nomad Internet is America's largest rural Wireless Internet Service Provider. Today, as an established authorized reseller of our Nation's largest network services, we are proud to provide high-speed, secure wireless internet to rural communities and on-the-road travelers nationwide. We transmit wireless internet access directly to you, without the need for traditional internet wires, so you have reliable connectivity wherever you are: at home, at work, or on the go.
At Nomad Internet, we believe access to the internet is a human right and that rural communities should have access to the same high-speed internet available in urban areas. We believe that living in a rural community should not mean you have to put up with “substandard internet” like satellite, DSL, and cable. In 2016, the United Nations General Assembly declared internet access a human right! We believe rural communities should expect the same high-quality unlimited and unthrottled internet that those living in cities enjoy. We launched in 2017 with the mission to serve the underserved, bringing people in rural communities and RV parks reliable access to the internet. These communities, particularly those in rural areas, have historically lacked access to basic utilities, both public and private, and we made it our goal to change that. When demand exploded during the COVID-19 pandemic, we quickly expanded, bringing our high-speed internet coverage to customers across all 50 states. Nomad Internet is America's largest rural Wireless Internet Service Provider. Today, as an established authorized reseller of our Nation's largest network services, we are proud to provide high-speed, secure wireless internet to rural communities and on-the-road travelers nationwide. We transmit wireless internet access directly to you, without the need for traditional internet wires, so you have reliable connectivity wherever you are: at home, at work, or on the go.
The Customer service manager is responsible for providing a great customer service experience. They may have many responsibilities, including:
- Customer relations
- Team management
- Communication
- Quality improvement
- Reporting
Company Description
At Nomad Internet, we believe access to the internet is a human right and that rural communities should have access to the same high-speed internet available in urban areas. We believe that living in a rural community should not mean you have to put up with “substandard internet” like satellite, DSL, and cable.
In 2016, the United Nations General Assembly declared internet access a human right! We believe rural communities should expect the same high-quality unlimited and unthrottled internet that those living in cities enjoy.
We launched in 2017 with the mission to serve the underserved, bringing people in rural communities and RV parks reliable access to the internet. These communities, particularly those in rural areas, have historically lacked access to basic utilities, both public and private, and we made it our goal to change that. When demand exploded during the COVID-19 pandemic, we quickly expanded, bringing our high-speed internet coverage to customers across all 50 states.
Nomad Internet is America's largest rural Wireless Internet Service Provider. Today, as an established authorized reseller of our Nation's largest network services, we are proud to provide high-speed, secure wireless internet to rural communities and on-the-road travelers nationwide. We transmit wireless internet access directly to you, without the need for traditional internet wires, so you have reliable connectivity wherever you are: at home, at work, or on the go.
At Nomad Internet, we believe access to the internet is a human right and that rural communities should have access to the same high-speed internet available in urban areas. We believe that living in a rural community should not mean you have to put up with “substandard internet” like satellite, DSL, and cable. In 2016, the United Nations General Assembly declared internet access a human right! We believe rural communities should expect the same high-quality unlimited and unthrottled internet that those living in cities enjoy. We launched in 2017 with the mission to serve the underserved, bringing people in rural communities and RV parks reliable access to the internet. These communities, particularly those in rural areas, have historically lacked access to basic utilities, both public and private, and we made it our goal to change that. When demand exploded during the COVID-19 pandemic, we quickly expanded, bringing our high-speed internet coverage to customers across all 50 states. Nomad Internet is America's largest rural Wireless Internet Service Provider. Today, as an established authorized reseller of our Nation's largest network services, we are proud to provide high-speed, secure wireless internet to rural communities and on-the-road travelers nationwide. We transmit wireless internet access directly to you, without the need for traditional internet wires, so you have reliable connectivity wherever you are: at home, at work, or on the go.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Software Development
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