Customer Service-CW
Customer Service-CW
TALENT Software Services
United States
See who TALENT Software Services has hired for this role
Job Description:
The candidate will be on the phone with members and patients who are pregnant or have recently delivered. Knowledge of and experience with individuals with postpartum depression is strongly desired, as the candidate will be using a postpartum depression screener to determine whether the candidate needs to be forwarded to a care coordinator.
Qualifications:
Must have 2+ years of previous call center/high call volume experience
Must have experience working with pregnant women
Proficient computer skills
The candidate will be on the phone with members and patients who are pregnant or have recently delivered. Knowledge of and experience with individuals with postpartum depression is strongly desired, as the candidate will be using a postpartum depression screener to determine whether the candidate needs to be forwarded to a care coordinator.
Qualifications:
Must have 2+ years of previous call center/high call volume experience
Must have experience working with pregnant women
Proficient computer skills
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
IT Services and IT Consulting
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