Customer Service Agent, Cross Functional (Full-Time)
Customer Service Agent, Cross Functional (Full-Time)
Piedmont Airlines
San Luis Obispo, CA
See who Piedmont Airlines has hired for this role
_We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager.
Essential Duties
_Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate
$18.39/Hourly
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. _
_In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics._
Job Application Deadline
August 10, 2024
### Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager.
Essential Duties
- Assist passengers in boarding and disembarking flights
- Monitor computerized passenger boarding
- Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
- Change customer flight itinerary and seat assignments as required
- Operate the Jetway
- Load and unload baggage and cargo
- Operate motorized service vehicles and equipment
- Guide and park aircraft
- Perform cabin maintenance tasks
- Work together as a team to provide excellent customer service and meet corporate objectives
- Successful completion of training course
- Ability to meet company goals and customer expectations in a high energy environment
- Effective communication skills
- Ability to organize, prioritize, and multitask
- Previous airline experience
- Previous employment as a front-line customer service provider
- Basic knowledge of computer applications and programs
- Use of computers, telephones, and other office equipment
- Airport ramp environment, subject to varied weather conditions and elevated noise levels
- All shifts including weekends, nights, holidays and/or irregular shifts
- Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
- Handle objects up to 70 pounds regularly
- Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
_Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate
$18.39/Hourly
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. _
_In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics._
Job Application Deadline
August 10, 2024
### Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.
-
Seniority level
Entry level -
Employment type
Other -
Job function
Other -
Industries
Airlines and Aviation
Referrals increase your chances of interviewing at Piedmont Airlines by 2x
See who you knowGet notified about new Customer Service Representative jobs in San Luis Obispo, CA.
Sign in to create job alertSimilar jobs
People also viewed
-
Guest Experience Representative
Guest Experience Representative
-
Experienced Client Service Representative
Experienced Client Service Representative
-
Immediately Hiring - Customer Service Representative
Immediately Hiring - Customer Service Representative
-
Front Desk Agent
Front Desk Agent
-
Employee Benefits Account Manager
Employee Benefits Account Manager
-
Part-Time Front Desk Representative
Part-Time Front Desk Representative
-
Customer Service Representative
Customer Service Representative
-
CUSTOMER SERVICE REPRESENTATIVE
CUSTOMER SERVICE REPRESENTATIVE
-
Customer Service Receptionist Security Officer *Full Time Day Shift
Customer Service Receptionist Security Officer *Full Time Day Shift
-
Retail Customer Service Team Member – Part Time
Retail Customer Service Team Member – Part Time
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More