3 days/week onsite, must be local to NJ and under 60 mins
Salary upto 100K Max
Need Valid LinkedIn
We need higher ed experience and SLATE OR SIMIILAR CRM exp
Position Summary
The CRM Developer will be responsible for enhancing and maintaining our existing customer relationship management (CRM) applications/tools as well as implementing new systems/tools to meet the needs of our organization. This role requires expertise in CRM platforms, strong technical skills, and the ability to collaborate effectively with cross-functional teams.
Essential Functions
Design, configure, develop, and provide ongoing support of CRM applications including Slate, Raiser’s edge, EAB Navigate, Salesforce;
Develop integrations between multiple systems;
Install, configure, develop, maintain and support software applications that include third-party vendor solutions, cloud-hosted applications, and in-house developed applications;
Identify and document requirements, and prepare detailed software specifications working with stakeholders across campus;
Troubleshoot, and diagnose problems, evaluating results and resolving issues;
Maintain and document software applications, job control procedures, process workflows, user interfaces, and features of the university's enterprise application systems;
Respond to incidents, service outages, and service requests in a timely manner and collaborate with team members within the Information Services & Technology division, campus partners, vendors and other stakeholders;
Support enterprise applications in accordance with established standards, policies, and procedures;
Adhere to application security standards and implement application security controls for enterprise applications;
Interact with vendors during evaluation, implementation, and operation/maintenance of vendor solutions;
Participate in prototyping and testing of new applications and solutions;
Work collaboratively with IST team members and stakeholders;
Report status of tasks and activities, and proactively identify and resolve issues/risks, and escalate if necessary; and
Contribute to the execution of IST strategic plan.
Required Qualifications
Bachelor's degree in a technical discipline such as computer science
2 years of experience with CRM applications/tools
Experience with SQL
Proficiency with at least one programming language
Strong communication and problem solving skills
Preferred Qualifications
Experience with Slate and Salesforce is preferred
Experience with integrations
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
Software Development
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