Credit Collections Specialist
Credit Collections Specialist
SPECTRAFORCE
Batesville, IN
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Job Title - Credit Collections Specialist
Location - Batesville, IN 47006 (Hybrid)
Duration - 07 Months
Job Summary
The Cash Application Specialist is responsible for timely and accurate posting of customer payment remittances (i.e. check, wire or ACH and credit card payments). This position is accountable for ensuring all required back up documentation and/or approvals are followed in order to maintain the integrity of the payment application process. This position is also responsible for leading the implementation of process improvements to maximize the financial performance of the company by reducing operating expenses.
ESSENTIAL DUTIES AND RESPONSIBILITIES: – Other duties may be assigned:
Degree in Accounting, Administration, Finance or related education
Collection management experience of at least 1 year.
Customer Service Oriented
Excellent Written communication skills
Reconciliation of accounts and Analysis and Account management
Required English language
Technical Skills
JDE system 9.0 preferably, not necessary.
SAP system preferable, not necessary.
Microsoft OfficeAbout Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
Location - Batesville, IN 47006 (Hybrid)
Duration - 07 Months
Job Summary
The Cash Application Specialist is responsible for timely and accurate posting of customer payment remittances (i.e. check, wire or ACH and credit card payments). This position is accountable for ensuring all required back up documentation and/or approvals are followed in order to maintain the integrity of the payment application process. This position is also responsible for leading the implementation of process improvements to maximize the financial performance of the company by reducing operating expenses.
ESSENTIAL DUTIES AND RESPONSIBILITIES: – Other duties may be assigned:
- Review and reconcile all Unapplied Cash within the current ERP system and apply accordingly
- Facilitate the manual posting of EDI payments, incoming wire payments, lockbox and credit card kick-out payments, entering miscellaneous credits to customer accounts, other miscellaneous posting needed
- Provide customer facing interaction to accomplish correct payment posting the first time. Assist Credit Department (i.e. Invoice Specialist, Collection Specialist) in clearing the Unapplied Cash and credit card kick-outs
- Responsible for purging receipts monthly within the current ERP system and ensuring all cash receipt batches are posted
- Monitor the end to end cash applications process to ensure timely and accurate posting of cash to customer accounts minimizing reposting or rework
- Provide guidance in cash posting to analyze department processes and transactions along with researching and forwarding credit card chargeback issues to the appropriate location and department
- Analyze current customer credit card requests to identify gaps that could result in overpayments or duplications. Recommend steps to correct these gaps and implement throughout the company. Educate associates on new processes as they are defined
- In conjunction with the Invoicing Specialist Manager, recommend improvements on cash posting to improve cash flow for the company. Monitor financial controls and communicate potential areas of financial exposure to management in the areas of customer credit card transactions and cash posting kick-outs
- Function as lead liaison to drive operational initiatives and projects for process improvements in Cash Posting
Degree in Accounting, Administration, Finance or related education
Collection management experience of at least 1 year.
Customer Service Oriented
Excellent Written communication skills
Reconciliation of accounts and Analysis and Account management
Required English language
Technical Skills
JDE system 9.0 preferably, not necessary.
SAP system preferable, not necessary.
Microsoft OfficeAbout Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Accounting/Auditing and Finance -
Industries
Staffing and Recruiting
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