Credit and Collections Specialist

Business to Business Credit & Collections Specialist

At Horizon Organic, we’re growing a culture of passionate people driven to do good for the horizon we all share. We’re building the tomorrow we want to see. Every single day.

Joining our team means being part of a dynamic environment where your skills are valued, and your contributions make a real difference. We offer diverse opportunities for career growth and development. Embark on a rewarding journey with us in shaping the future of organic dairy!

Two generations of families—and counting—have grown up on Horizon Organic® milk. From the start, as the leading organic milk producer in the U.S., Horizon has been committed to delivering innovative, nourishing dairy that growing families can rely on. In 2023, Horizon Organic became a brand of Platinum Equity. Today, Horizon works with more than 500 farmers across the U.S. to bring high-quality, certified organic milk to consumers. For more information on Horizon’s full portfolio of organic dairy products, visit Horizon.com.

About the Job:

We are currently looking to hire a Credit & Collections Specialist! The following role is intended to support that business as a ground floor opportunity supporting these exciting brands in a new context. This is a unique opportunity to join an outstanding business, with the iconic Horizon Organic brand and the innovative Wallaby yogurt brand, a distinctive premium, organic portfolio with a long-lasting strong commitment to sustainability across its value chain.

This is a hybrid position with an expectation of 3 days per week onsite in Broomfield, CO.

In this role, you will be responsible for:

• Collect all monies owed to the company through a focused collection effort of customer invoices.
• Assist in the collection of deductions deemed to be invalid.
• Change customer behaviors on payment patterns and method of payment, partner with cross-functional teams to formulate and implement changes.
• Resolve invoice accuracy and rejection issues by collaborating cross-functionally to determine source and solve the problem.
• Establish strong relationships with key decision makers within customer finance departments, specifically within customer AP departments.
• Partner with Sales team, Customer Solutions team, IS/EDI team, and I2C team in resolving customer collection issues.
• Ensure invoices are posted to customer’s internal AP systems timely and accurately.
• Enforce company’s terms and ensure customers abide them by creating action plans for customer accounts that have exceeded credit limits, acting decisively adjust credit limits for accounts past due.
• Accurately process transactions though HighRadius, SAP, and other financial systems
• Ensure that all transactions during Cash application are recorded consistent with internal policies & accounting rules.
• Collaborate with the Credit team to Identify Special payment agreement customers & resolve misapplied customer payment inquiries.
• Locate/retrieve backup, route newly merged items, identify and merge system missed items and complete invoice indexing daily.
• Interpret credit analytical tools and act upon alerts & customer information provided by credit services and take appropriate actions to protect the company.
• Analyze the financial health of new and existing customers, submit request for credit determination to leadership.
• Formulate action plans for customer accounts that have exceeded credit limits and are past due.
• Establish and refine credit process and policies in general to create efficiencies and declare breakdowns where necessary.
• When necessary, help train sales team in credit and collection related matters. Partner with and train sales to report back customer credit information.

This is a non-exempt role. The base compensation range for this position is $50,000 - $70,000 (24.03 - $33.65/hour) commensurate with experience.

About You:

• Three years business to business credit & collections experience (preferred)
• SAP Experience (preferred)
• Strong Excel skills – pivots, vlookups, formulas (required)
• Ability to work in fast paced environment (required)
• Able to handle a large number of transactions (required)
• Strong attention to detail (required)
• Ability to multitask(required)

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf