The Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and monitors the collection of amounts due to the organization. Designs and implements processes to improve cashflow and reduce receivables. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. Manages a credit and collection staff in Conway and Louisville.
Responsibilities
Maintain internal controls in compliance with Snap-on requirements.
Follow recovery/collection policy and procedures on an annual basis or as needed.
Provide periodic management reports relative to recovery efforts and forecasting.
Oversee collections efforts, managing collection personnel and work closely with accounting and sales/marketing to aggressively manage accounts to meet DSO targets, aging profiles and bad debt levels.
Develop and maintain customer relationships to facilitate payment, cash application and problem resolution, automating and standardizing wherever possible.
Work with Snap-on Credit and legal counsel as necessary.
Five (5) to seven (7) years of collections experience in industry.
Excellent oral and written communication skills.
Strong analytical skills, a must.
Demonstrated skills and knowledge in credit and collections, financial analysis, credit laws and regulations, reporting requirements and computer applications.
Ability to prioritize and manage time effectively. Must be multi-task oriented.
Evident negotiation skills to obtain payment.
Be able to develop and maintain relationships with diplomacy and tact.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Machinery Manufacturing
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