Creative Services Director

Our Mission

The Bay Club Company is a hospitality company.

We provide experiences which celebrate a healthy and vibrant lifestyle.

Our Service Promise:

Our unique service culture is guided by a set of core values and driven by energy, enthusiasm and dedication.

Action We Live By:

Keep it Real. Always.

Stay Humble. Hustle Harder.

Think Ahead. Be an Owner.

One Team. One Voice. Moving Forward. Together.

Stay Curious. Ask Why.

General Summary

The Creative Services Manager is responsible for the smooth execution and delivery of high-caliber creative and marking projects. This role will work cross-functionally to manage project timelines, driving efficiency and success. This role will report to the EVP of Marketing.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Primary Job Functions

Project Management Excellence: Maintain expert knowledge in managing an array of creative and marketing projects. Proactively monitor project progress, adjusting assignments and deadlines to ensure operational fluidity.

Process Development: Craft and implement creative processes that not only raise the bar for quality but also maximize workflow efficiency. Utilize PM tools like Monday to pinpoint and solve business challenges within the Marketing Team.

Team Coordination: Oversee requests, schedule necessary meetings, and track ongoing project statuses, while holding team members accountable for outcomes.

Budget Oversight: Manage the creative services budget, ensuring project timelines are met and deliverables are achieved without compromise.

Review Lead: Organize reviews of current and upcoming projects, in collaboration with the CMO, EVP, Marketing, and team members.

Asset Management: Oversee all project assets, including the comprehension of usage and licensing limits.

Task Scheduling: Construct and monitor a job schedule, delegating tasks through an established trafficking system to facilitate proper briefing and creative approvals.

Liaison Duties: Act as the primary point of contact with internal and external creative resources, conveying brief requirements and consolidating creative feedback.

Vendor Management: Handle vendor paperwork and invoicing in conjunction with the accounting, legal, indirect procurement, and finance departments.

Compliance and Ethical Conduct: Comply with the Company’s policies and perform other duties as required or assigned by your manager.

Qualifications

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills & Knowledge

• Communication Skills: Proficient small group presentation skills and the ability to foster and maintain cooperative internal and external working relationships.
• Independence: Self-motivated and proactive, capable of working proficiently both independently and in a collaborative team setting.
• Adaptability – Exceptional ability to adapt in a dynamic work environment while managing multiple priorities effectively.
• Computer – Comprehensive knowledge of Adobe Photoshop, Adobe Illustrator and Adobe InDesign software, knowledge, or interest in After Effects a plus.
  
  
  

Experience

• Minimum of 5 years of experience in creative services project management.
• Successful track record of managing creative workflows, either internally or with external agencies.
• Experience coordinating and prioritizing multiple projects simultaneously, adhering to stringent deadlines and budgets.
• Experience and solid understanding of the graphic design process from conception through production, including printing and digital media production like videography/photography.
  
  
  

EDUCATION – Bachelor’s degree in business, Marketing, or a related field, or equivalent professional experience in an advertising agency setting.

Working Conditions/ Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position deals with outside personnel such as residents and clients on a regular basis with contact in various forms such as in-person, phone and email.
• The location of the position changes frequently from indoors to outdoors as site visits are necessary. However, extreme environmental conditions do not exist.
• It is necessary to adapt to a frequently changing environment.
• Sitting and standing is as needed.
• It is necessary for the position to travel independently to property locations on a regular basis.
  
  
  

Job Description Revision

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.