Corporate Benefits and Leave Manager

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.

The Corporate Benefits & Leave Manager provides support for our Benefits and Leave of Absence programs across OneSource Virtual. This individual contributor position will lead the Benefits annual processes as well as manage the day-to-day operations for Benefits and Leaves. The Corporate Benefits & Leave Manager will interface with many levels of our organization and will support these programs as the primary liaison with employees, internal partners, and external vendors.

Responsibilities

• Handles the day-to-day administration of Americas benefit (medical, dental vision, 401k, etc) plans; provides global support as needed. Key employee-facing contact for employee questions. Answers eligibility, claim, and plan coverage questions as well as researches/resolves any issues that may arise. Initiates benefit enrollment process for all new hires and acquisitions, as well as coordinates benefit termination process including coordination of COBRA process
• Serves as the primary point of contact for employees and managers regarding leave requests, providing guidance and support throughout the process. Coordinates all leave-of-absence requests and disability paperwork: medical, personal, disability, Worker’s Compensation and FMLA
• Leads the annual Open Enrollment process. Aligns employee communication materials to mirror the design and accuracy of the enrollment in Workday and partners with carriers to ensure accurate benefit enrollment. Works with HRIS Manager to ensure Workday is configured accurately for Open Enrollment
• Responsible for the data integrity of the HRIS system as it relates to benefits and leaves; Runs regular reports and analytics from Workday. Conducts audits on benefits information and related modules in Workday on a pay period, monthly, quarterly, and annual basis
• Manages the funding process of employee deductions and employer contributions for 401k, HSA, and FSA. Responsible for 401k administration and related compliance audits
• Takes an active role in the development of health and wellness programs for employees. Document and update processes and procedures as related to benefits, compensation, wellness, and leaves of absence
• Oversees vendor invoices and processes for payment; collaborates and maintains professional communication with the Accounting department. Generate and distribute routine ad-hoc reporting
  
  
  

Education/Certification Requirement

• The position requires a Bachelor’s Degree in Human Resources, Business Administration, Communication, or another related area or equivalent experience with a minimum of 5 years of experience in benefits administration (global experience preferred).
  
  
  

Required

• In-depth knowledge of employee benefits, insurance, COBRA, FMLA, and ACA
• Strong technology skills, including proficiency in Microsoft Office Suite, Email and use of the Internet. Strong Excel knowledge working with large data sets, tables, and pivot tables
• Maintain knowledge of and analyze government regulations, benefit program trends, and prevailing practices among similar organizations, recommend changes as needed
• Exceptional interpersonal skills allowing for clear, concise written and verbal communication with internal and external groups
• Ability to work within a fast-paced, team-orientated environment. Ability to meet multiple deadlines and identify/solve problems independently
• Must be strong with relationship building, able to work as a team member, consistently demonstrate cooperative attitude, and provide courteous, timely service to customers
• Exceptional verbal and written communication skills with a strong emphasis on customer service and the ability to communicate well and relate professionally to all levels of the organization
• Ability to manage time, priorities and a sense of urgency when needed. Demonstrated organizational ability, attention to detail, and accuracy. Ability to juggle multiple priorities and meet deadlines
• Demonstrated ability to maintain a high degree of confidentiality, sound judgment, and ability to handle high-pressure situations in a professional manner in a fast-paced environment
• Complete work assignments with minimal supervision in a highly motivated manner
• Available to work outside of normal schedule hours as needed, (extra hours during open enrollment, etc.
  
  
  

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.