Houston First recognizes and appreciates the importance of cultivating an environment that nurtures talent; is equitable and values different perspectives and backgrounds; and, above all, is respectful to everyone.
Our company is seeking an energetic and visionary Tourism Development Coordinator. The role involves promoting the city's distinctive attractions, lively culture, and varied experiences. You will participate in more than thirty customized familiarization tours each year, which are crafted to display Houston's finest to visitors from home and abroad. These engaging tours emphasize Houston's unique landmarks, spirited cultural scene, and diverse experiences that stimulate tourism and contribute to economic prosperity.
Description Of Duties/Essential Functions
Attends and represents Houston in 30+ familiarization tours and itineraries annually
Collaborates with local attractions, hotels, and tourism partners to ensure a seamless experience for tour participants
Assists senior managers and sales managers with various tasks including data entry, scheduling, budgeting, and marketing
Maintain and update the CRM database with accurate and timely information about partners and contacts
Compiles and analyzes feedback from familiarization tours to improve future itineraries and offers
Assists in the planning and execution of the annual State of the Visitor Economy, including logistical support and coordination
Provides regular reports on tour outcomes and visitor feedback to senior management
Provides excellent customer service by addressing inquiries from industry partners and clients promptly
Maintains positive relationships with tourism partners, responding to concerns and requests efficiently
Increase professional knowledge and skills by attending tourism-related seminars and training programs
Develops and maintains strong relationships with tourism partners and industry stakeholders
Attends tourism events and trade shows, as necessary
Assists in coordinating the annual State of the Visitor Economy event
Other responsibilities and projects as assigned by management
Education And Experience
Bachelor’s Degree preferred or applicable experience
Minimum of two years in database management, and partnership relationship management is preferred
Minimum of two years in Tourism, Hospitality industry experience is preferred
Knowledge, Skills, And Abilities
Fluency in English and Spanish is required
Strong knowledge of Houston, Harris County as well as surrounding counties and cities (i.e., attractions, hotels, restaurants, traffic routes) necessary
Excellent communication and presentation skills
Proficiency in Microsoft Office Suite and CRM database management software
Ability to collaborate with various stakeholders and partners
Strong customer service orientation and problem-solving skills
Ability to manage multiple projects simultaneously and meet deadlines
Professional and personable demeanor with a passion for promoting Houston
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No major sources of discomfort; normal office environment
Periodically be available for early morning, evenings, and weekend events
Carry and lift boxes of up to 20bs
Ability to travel locally, potentially one international trip annually.
For more information on Houston First and the benefits offered, please feel free to explore the following links.
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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