Under the direct supervision of the Coordinator II - Event Management, the Coordinator - Audio Visual is responsible for assessing, coordinating and implementing all technical components needed to support a wide variety of events in ASI managed-facilities. The Coordinator - Audio Visual shall ensure proper maintenance, operation, and safety of audio visual equipment in compliance with all applicable University and ASI policies.
Additionally, all ASI employees are responsible for upholding the core values of the organization including but not limited to exhibiting professional behavior, acting as a role model to others, displaying a positive and cooperative attitude, communicating effectively, developing expert knowledge in area of specialization, and working together as a team.
Requirements
Educational and Qualifying Experience, Skills, Licenses, Credentials
Educational/License/Credential Requirements
Graduation from a four-year college or university (8 years applicable experience may be substituted for educational requirement)
Must hold a CA Driver's License with a driving record acceptable to ASI insurance underwriters
Current American Red Cross certification in the following: Adult CPR, AED, and First Aid
Experience Requirements
Minimum three (3) years' experience, five (5) years preferred that demonstrates the ability to perform the essential functions of the job.
Experience in managing audio visual aspects of events in a campus setting preferred
Experience in budgeting and fiscal management
Supervisory experience required
Knowledge/Skill Requirements
Ability to effectively communicate information in a clear and understandable manner, both verbally and in writing with a thorough knowledge of English grammar, spelling, and punctuation
Knowledge of Windows-based computer systems including Microsoft Word, Excel, Teams, calendaring, and email.
Demonstrated ability to work well with others on diverse teams
Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference
Experience with event production, event planning, and business process management preferred
Ability to work independently and use initiative and judgment in analyzing and determining course of action
Working knowledge of safety standards and the ability to comply with regulating policies and procedures
Ability to provide excellent customer service to a diverse population
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere.
Ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds, specific needs, or limitations
Ability to use tact and diplomacy to effectively handle a broad range of interpersonal situations and to respond appropriately to conflicts and problems
Excellent organizational and time management skills with the ability to set priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions using reasoning and judgment and to develop practical, thorough, and creative solutions
Technical Requirements
Knowledge of theatrical and event production equipment, software procedures, techniques, and professional best practices
Ability to independently manage special events and projects in an event or public assembly venue with professionalism
Knowledge and understanding of safety requirements and standards with a demonstrated ability to train others in safety measures and ensure compliance with codes and regulations
Ability to operate audio visual equipment including projectors, sound systems, lighting systems, and other related equipment or technology
Knowledge of programming digital sound consoles, intelligent lighting consoles, and architectural electronic controls preferably with Unison and/or Paradigm
Experience in live sound reinforcement and event lighting design
Specific knowledge of installation and maintenance of lighting control networks and sound reinforcement systems
General knowledge of operation audio visual equipment and maintenance of all types of lighting equipment, controls including sound systems, projectors, and video systems
Ability to troubleshoot equipment problems and take appropriate action to restore service
Knowledge of existing technologies and the ability to investigate and evaluate new technologies
Experience in mentoring and training student staff on proper use of equipment
Ability to mentor students in production technology
Additional Requirements
Ability to climb ladders and stairs
Ability to work in elevated locations (ladder, lifts, etc.)
Ability to lift 40 lb. objects required
Ability to work night and weekend shifts as required
Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis
Interpret and ensure compliance with University and ASI policies in providing event information to faculty, staff, students, and off-campus individuals regarding events being held on campus
Recommend, implement, and enforce policies and procedures
Monitor, recommend, and implement improvements to the overall audio-visual and event management processes
Develop, prepare, and monitor the budget for specific program areas
Recommend and prepare purchasing approval requests for event related equipment purchases
Assist with installation of technical/production equipment
Assist in developing, analyzing, and implementing policies and procedures for ASI-managed facilities
Assess department protocols and procedures in a continuing effort to improve the efficiency of the department
Meet with clients and event planners to assess event needs and implement client requests
Work closely with ASI event scheduling, logistics, and operations to provide continuity and a positive customer and staff experience.
Solicit post-event feedback from customers and staff, review and address concerns.
Determine staffing needs and schedule staff for each event. Track and report actual staff hours worked for each event
Keep detailed files of each event and communicate with the personnel who will be executing the event. Maintain a detailed database of past events and layouts for future reference
Design, implement and carry out safety inspections on a routine basis
Ensure that the ASI website contains timely and accurate information concerning audio-visual support provided in ASI managed event venues
Review the time, labor and resources required for special events. Work with Coordinator - Event Scheduling and Logistics to ensure accurate estimates and billing
Effectively represent ASI with all campus departments, student clubs, and off-campus entities
Technical Duties and Responsibilities
Provide technical information, instruction, and demonstration of audio-visual equipment to staff and clients
Provide technical support and direction for performances and events
Oversee all work and training of technicians and contractors as needed.
Coordinate lighting, sound, video; execute designs according to information provided
Procure information such as stage plots and technical needs well in advance of the event date
Compile all necessary documentation to communicate event requirements and direct technicians in the successful implementation of all technical requirements
Act as the Stage Manager and/or Lighting or Audio Technician when personnel are unavailable on event days or for specific events in ASI managed event spaces
Coordinate technical requirements (lighting, video, sound) and execute designs according to information provided for events
Develop and implement systems for service, delivery, maintenance, procurement, inventory, and storage of equipment
Make recommendations for new or replacement equipment
Perform routine testing and inventory of ASI Audio-Visual equipment, including, but not limited to microphones, DI boxes, cables, stage snakes, adapters, laptops, projectors, lighting and sound systems
Customer Service
Meet with customers to ensure their reservations/event needs are met and support services are requested
Respond directly to customer questions, concerns, and problems
Establish and maintain positive professional working relationships with all ASI's campus partners
Assessment
Develop and execute assessment of programs and/or services for areas of responsibility including, but not limited to, setting, and implementing goals, evaluating outcomes, and ongoing enhancement
Participate in the overall ASI assessment planning and goal setting
Diversity and Inclusion
Recommend and support practices intended to eliminate racial, gender, or any other form of bias in processes, policies, and procedures.
Demonstrate awareness of one's own biases, comfort levels, and various aspects of diversity, equity, and inclusion (DEI)
Demonstrate effort to understand each person's individual and collective role in creating inclusive environments.
Commit to continuous learning/improvement in DEI and cultural competence.
Work with director to review department's policies, procedures, & practices related to DEI and participate in addressing barriers identified
Other Duties and Responsibilities
Represent ASI on committees as appropriate
Attend and participate in meetings as necessary
Ensure continuous professional development
Attend training and maintain skill currency as appropriate to safely and effectively complete assignments
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment
Other duties and special projects as assigned
Background Check
This position is subject to a background check (including criminal records) as well as National Address Locater (Social Security Number [SSN] Trace), 7-year County Criminal Search in each county and/or state the applicant lived in based on the SSN Trace, National Criminal Database Search, Name Search, Employment Verification (All employers in past 7 years) and Education Verification (Highest Degree). Credit Reports, Motor Vehicle Record Check and Professional License Verification may also be required based upon the essential functions of the position.
Benefits
Salary Schedule
Starting Annual Salary: $74,418.39
Annual Salary Range: $74,418.39 - $119,069.42
Premium Overtime: No
Shift Differential: No
Exempt
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long Term Disability Insurance
Public Employees' Retirement System (CalPERS)
Social Security (FICA)
Paid State Holidays
Vacation Time
Sick Leave
Personal Holiday
Birthday Holiday
Workers' Compensation Insurance
Unemployment Insurance
Date of Last Equity Review: 4/13/2024
Date revised: 4/13/2024
The Associated Students, Inc. is an Equal Opportunity Employer.
Seniority level
Associate
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Primary and Secondary Education and Non-profit Organizations
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