Coordinator Chapter Education First Tee
Coordinator Chapter Education First Tee
First Tee
Ponte Vedra Beach, FL
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Join our team and help make a difference with kids through golf!
Support learning and development for the First Tee chapter network. Organize materials, provision and track course completion, serve as the main customer support for chapter needs and questions related to adult learning. Coordinate logistics for instructors and contribute to the development of motivating course content and resources to strengthen chapter leadership.
Qualifications
Support learning and development for the First Tee chapter network. Organize materials, provision and track course completion, serve as the main customer support for chapter needs and questions related to adult learning. Coordinate logistics for instructors and contribute to the development of motivating course content and resources to strengthen chapter leadership.
Qualifications
- Bachelor’s degree in education, instructional design, or a related field preferred
- 2+ years related experience
- Prefer previous experience in supporting learning and development programs in an educational or non-profit setting
- Familiarity with customer service roles, especially in handling inquiries and providing support
- Proficiency in using facilitation and engagement tools such as Miro, PowerPoint, Mentimeter, etc.
- Prefer experience in using learning management systems (LMS) and other tools for course tracking and project management as well as instructional design
- Strong communication skills, both written and verbal, to effectively interact with chapter leaders and stakeholders
- Organizational skills to manage materials, track course completion, and support chapter needs efficiently
- Technical proficiency to assist with technology tools and support for educational offerings
- Collaborative mindset to work effectively with internal teams
- Problem-solving skills to address inquiries and challenges effectively
- Adaptability and flexibility to work in a dynamic environment and respond to changing needs
- Enthusiasm for learning and development initiatives, with a passion for supporting adult education
- Attention to detail to ensure accurate tracking and reporting of course completion and progress
- Customer-centric approach to provide excellent support and service to chapter members
- Assist to develop and coordinate content for education and training programs for adults in the First Tee network
- Serve as the main customer service representative for chapter needs, questions and tracking
- Serve as an assistant-producer focused on the facilitation of technology tools and chat support for educational offerings
- Actively promote course enrollment, progression and path completion using tools like the LMS, badging, recognition and promotional activities
- Collaborate with the instructional design team and understand the development and management of eLearning systems
- Contribute to departmental operations, including staffing, budget management/ cost containment, and internal communication that contribute to success.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Non-profit Organizations
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