Contact Center Manager

Dear Partners,

Hope you are doing well.

Please find the Job description. Kindly share resumes along with contact details of yours and Employer too and send it to manju@nam-it.com

Role : Contact Center Engineer

Location : Charlotte, NC /Raliegh, NC

Duration : Longterm Contract

Skills:

• Call Recording – 5+ years experience
• Interaction Analytics – 3+ years experience
• NICE Engage and/or Verint I360 – 2+ years experience
• NICE Nexidia and/or Verint Speech Analytics – 2+ years experience
• Hitachi HCP or StorageGrid – 1+ year experience
• Wilmac Continuity Replay – Nice to have
• Contact Center solutions for large Enterprise – 5+ years experience
• Cloud storage integration – 1+ year experience
• Agile Kanban methodology – 3+ years experience
• MSSQL Server Administration – 5+ years experience
• Windows Server Administration – 5+ years experience
• Linux RHEL 8 Server Administration – 5+ years experience
• Bash/Korn shell scripting – 2+ years experience
• PowerShell Scripting – 2+ years experience
• SQL Scripting – 5+ years experience
• BI Reporting – 1+ years experience

Manjunath

Staffing Manager

Ph:732-993-5319 / Email:manju@nam-it.com

LinkedIn: https://www.linkedin.com/in/manju-nath-99224110/

Website: WWW.NAM-IT.COM

Address: 2525 US Highway 130, Bldg D, Suite2 Cranbury, NJ-08512

USA | CANADA | INDIA

MBE Certified Company , E Verify Company

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