Computer support specialist
Computer support specialist
ACS Consultancy Services, Inc
United States
See who ACS Consultancy Services, Inc has hired for this role
Job Title: Computer Support Specialist
Location: Remote
We are currently seeking candidates who meet the following qualifications:
Responsibilities
Location: Remote
We are currently seeking candidates who meet the following qualifications:
Responsibilities
- Provide technical assistance to end-users via phone, email, or in-person interactions.
- Identify and resolve hardware, software, and network-related issues.
- Install, configure, and troubleshoot computer systems, peripherals, and software applications.
- Establish and manage user accounts and access permissions.
- Collaborate with fellow IT team members to ensure prompt resolution of technical challenges.
- Maintain comprehensive documentation of support activities and resolutions.
- Offer training and guidance to end-users regarding software applications and technology utilization.
- Keep abreast of emerging technologies and industry trends.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Demonstrated experience as a Computer Support Specialist or in a similar role.
- Proficient understanding of computer hardware, software, and networking fundamentals.
- Hands-on experience with Windows and macOS operating systems.
- Skilled in diagnosing and troubleshooting hardware and software issues.
- Exceptional communication and interpersonal abilities.
- Capability to work effectively both independently and collaboratively within a team.
- Strong analytical and problem-solving capabilities.
- Possession of relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) is advantageous.
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Seniority level
Associate -
Employment type
Contract -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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