Compliance Manager

Pets Best offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service.

Job Summary:

Manages the development, implementation, and enforcement of programs to ensure compliance with

applicable laws, regulations, and industry standards.

Main Responsibilities:

• Identifies compliance risks and engages appropriate stakeholders around risk awareness and mitigation in area(s) of focus.
• Provides support to ensure actions/outcomes are aligned across all levels of the organization.
• Collaborates with internal stakeholders, as well as external resources, to ensure all compliance related matters are appropriately understood and enforced.
• Participates in strategic initiative discussions as a compliance subject matter expert; provides guidance and input on new and existing state and federal laws and regulations that may impact strategy.
• Oversees and executes the activities that influence the compliance and/or risk programs for area(s) of focus and ensures team alignment with company goals, processes, and values.
• Responsible for underwriter relationship management, which includes audits, responses and tracking of mitigation plans.
• Facilitates compliance conversations between stakeholders for consistency and education.
• Coaches and develops team talent and capabilities, responsible for development of necessary performance plans.
• Ensures company-wide regulatory training and education activities are effective and meet regulatory expectations in area(s) of focus.
• May represent the organization to regulators, underwriters and other entities in compliance matters.
• Performs other duties and responsibilities as assigned.
• Travel Requirements - Up to 10%.

Qualifications:

Experience: 7 years’ relevant experience to include leadership

Education: Bachelor’s Degree or relevant work experience (One-year relevant experience is equivalent to one-year college)

Accountability/Complexity:

• May manage a team consisting of professionals.
• Problems faced may be difficult, or somewhat complex.
• Leads, directs, and reviews the work of team members to accomplish operational plans and results within schedule and budget.
• Plans and establishes goals and objectives for a team with direct impact on the immediate or short-term operational results of the department