Compliance Analyst

TITLE:

Compliance Analyst also known as Credentialing Analyst

LOCATION:

Remote with minimal travel requirements.

REPORTS TO:

Product Supervisors

KEY RELATIONSHIPS AND TEAM:

The Credentialing Analyst will work collaboratively and directly with Product Supervisors and fellow Credentialing Analysts/Credentialing Attorneys in the reviewing of all assigned submissions. The Credentialing Analyst will also work with the Client Success and Technology teams on customer service tasks, system testing, and more.

THE OPPORTUNITY: As a regulatory compliance company, F&I contracts in the auto finance space, the Credentialing Analyst holds a key role by reviewing contracts sold to consumers related to vehicle maintenance, service, protection, and waiver products at the request of financial lenders. The Credentialing Analyst will review the contract submissions and determine whether to approve or reject the submissions based on a variety of criteria relating to lender requirements for loan funding, federal and state regulations, and consumer protection. The Credentialing Analyst will also help identify system and process efficiency improvements and must have a willingness to remain proactive in communicating with fellow Credentialing Analysts/Attorneys and Supervisors.

Specifically, the Credentialing Analyst will have responsibility to:

• Become independent in product submission reviews with the ability to leverage peer opinions as needed for nuance and unique situations, while staying informed about changes to customers’ Minimum Business Requirements and Standard Operating Procedures and identifying issues that are new or inconsistent for SOP management.
• Ensure accurate approval or rejection of a product form submission based on lender requirements for loan funding, federal and state regulations, and consumer protection.
• Determine effective use of tools provided for the credentialing process, to complete the timely and accurate review of submission, utilizing the company specific platform, , excel, draftable and internal library tools to increase quality, efficiency, and consistency of reviews.
• Provide accurate and complete refund rule data available in every approved submission.
• Reviews and responds to product company inquiries, in addition to managing team help desk emails to ensure timely responses via help desk to customers.
• Other duties as assigned.

Professional Qualifications:

The following knowledge, skills, education, and experiences are required:

• Bachelor’s degree
• Ability to read and understand a variety of terms and conditions within legal contracts.
• Adaptability and flexibility
• Extremely thorough with a strong attention to detail
• Self-motivated and able to work independently.
• Ability to work collaboratively with a team.
• Ability to maintain a positive and professional working relationship with all involved parties.
• Strong written and verbal communication.
• Excellent organizational and time management skills
• Proficient with various software systems including Microsoft 0365.
• Ability to use and interpret various user interfaces and functions.
• Must be comfortable in a fast paced, deadline driven environment.
• High level of personal accountability and ownership for the success of the contracts team

The following knowledge, skills, education, and experiences are preferred:

• 2-4 years’ experience with compliance and/or regulatory contract review highly preferred
• Experience working in a regulatory environment or with regulated industries
• 1-2 years’ experience working remotely

Why Consider Joining FIS Now?

• The business is poised for accelerated growth.
• The company’s story is one of protecting financial institutions and consumers alike with respect to F&I products.
• Remote work environment with flexibility.
• Competitive compensation and benefits, including life insurance and long-term disability coverage.
• And more!

Physical Demands and Work Environment:

• Remote based opportunity
• Continuously required to utilize hand and finger dexterity
• Required to speak and hear
• Continuously required to utilize visual acuity to read technical information and use a keyboard

Key Words: “contract analyst”, “regulatory compliance”, “auto finance”, “finance”, “regulated products”, “regulated industry”, “work from home”, “legal”, “legal compliance”, “insurance”, “property and casualty”, “regulatory”, “contract review”, “compliance”, "paralegal", "JD preferred"