Tangelo is dedicated to improving healthy food access and promoting healthier lifestyles by making nutritious, affordable, and delicious food options accessible through a benefits platform for low-income families and those with chronic conditions. Our platform provides subsidized medically tailored meals and healthy grocery delivery at reduced costs, or even free, through partnerships with insurance companies, governments, universities, non-profits, and employers.
Join Our Team as a Community Outreach Coordinator!
Are you an experienced Community Outreach Coordinator with a knack for sales? We are excited to welcome you to our dynamic and growing team! In this role, you'll spend most of your day off-site, forging strong relationships with community-based organizations (CBOs), referring physicians, medical offices, and other key community stakeholders in your assigned area.
Why Join Us?
You will play a vital role in enhancing our community's access to health plan benefits while delivering an exceptional customer experience to our partners. If you are passionate about community outreach and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities
Territory Management: Effectively manage your assigned territory, ensuring optimal coverage and engagement
Education and Training: Educate CBOs and referring provider offices on new food offerings, enhancements, enrollments, and outcomes
Issue Resolution: Identify and resolve service issues related to CBOs, referring physicians, their staff, and patients
Network Growth: Grow the CBO and provider network through new provider recruitment and business development opportunities
Presentation Preparation: Gather and prepare presentation materials for training sessions
In-Service Organization: Organize and conduct office managers' in-service, including training, marketing, and education materials
Activity Logging: Maintain detailed visit and activity logs in HubSpot, tracking issues raised during visits
Escalation: Escalate unresolved issues to the manager/director for tracking and resolution
Requirements
2-4 years of health plan or management service organization experience in CBO or provider relations
Bilingual English/Spanish
Excellent oral and written communication skills
PC literate, including Google Sheets, Google Docs, Canva, etc
Strong customer service skills and experience
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to work independently
This position requires local travel (within 50-mile radius) at least 80% of the time
What We Offer
A supportive and collaborative team environment
Opportunities for professional growth and development
Competitive salary and benefits package
The chance to make a meaningful impact in your community
If you're ready to take on this exciting role and help us make a difference, apply now!
Seniority level
Associate
Employment type
Full-time
Job function
Sales
Industries
Primary and Secondary Education and Non-profit Organizations
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