Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We're a close-knit, entrepreneurial community dedicated to each other and those we serve, guided by our core values: Excellence, Compassion, Curiosity, and Integrity.
Come join us at Vynca in the role of Community Liaison!
The ideal candidate should be self-motivated, energetic, compassionate, and have a strong background in community support and patient engagement. You will be responsible for developing and maintaining new contacts and/or partnerships in the community. The desired candidate will develop and execute strategic community outreach plans. The position is responsible for identifying, operationalizing, and measuring the success of our community partnerships related to social determinants of health. Most work will occur in partnership with the community and Vynca’s enhanced care management team. If you have a strong drive to help the underserved, this position is for you!
This field-based position requires traveling throughout the Solano, CA area.
Essential Job Duties And Responsibilities
Build and maintain relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups
Drive referrals into Vynca care programs - primarily Enhanced Care Management
Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations
Understand local market dynamics and agency strengths
Develop and execute strategic marketing plans
Identify and communicate cultural issues affecting members
Track sales activities and conduct presentations
Support community events and maintain high customer service standards
Serve as a liaison between patients and practices
Strengthen referral partnerships through outreach efforts
Qualifications
2 years of experience in healthcare sales or at a community-based organization preferred
Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required
Experience working with underserved communities and in healthcare
Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments
Experience working in a CRM, Salesforce experience preferred
Must possess strong organizational skills
Ability to work independently
Proficient with Microsoft and Google applications
Strong communication, speaking, and presentation skills
Strong motivational skills, including conflict/dispute resolution techniques
Must have access to a reliable internet connection
Valid driver's license and reliable, insured, and registered automobile
Schedule: Monday-Friday 8:30am-5pm in the Pacific time zone, with the possibility of afternoons, evenings, and/or weekends
What We Offer
Competitive compensation and uncapped commission structure. Compensation is determined by the following factors: experience, knowledge, skills, location, internal equity, and alignment with market data
Comprehensive Benefits: Including 401(k) with match, health, dental, & vision insurance
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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